Community Management Coordinator

Duties

The Community Management Coordinator works under the direct supervision of the Information Officer (IO) (or other PAO designee) and has no supervisory responsibilities.  Is responsible for building and maintaining Mission flagship digital properties (social media, website content); for developing a year-long editorial calendar designed to promote Mission priorities with on-line communities; researching and analyzing evolving markets for Mission digital properties; and customizing content and online engagement to promote Mission objectives.  Organizes and hosts online conversations; designs and develops innovative engagement opportunities and tools.  Provides guidance to PD Public Engagement staff and other Mission personnel who engage with online communities on standards, regulations, and policies for the use of digital properties.

Qualifications and Evaluations

• EXPERIENCE: A minimum of five years of progressively responsible experience in a multilingual, multicultural or multinational organization is required. Market research and analysis, and design and execution of online campaigns must have been significant components of the job.  Must have experience managing digital properties, including direct online interaction with the public, and content creation in multimedia and traditional formats.
• Education Requirements: An associate degree or local equivalent in communications, business, marketing, or related major is required.
• LANGUAGE:
  • English (Fluent) *This will be tested*
  • French (Fluent)
  • Creole (Fluent)

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

• All applicants under consideration will be required to pass medical and security certifications.